FAQ

Is the Flushing Kit safe to use at home?

It's designed for gentle at-home use. Use lukewarm water, start on low, and never push the tip into your ear. Don't use it if you have ear tubes, a perforated eardrum, an ear infection, ear pain or drainage, or recent ear surgery. If you're not sure, check with your doctor first.

What's the See & Flush Kit?

Add the Electric Ear Wax Flushing Kit and the HD Ear Camera Cleaner to your cart and you'll save $10 automatically at checkout. Use the camera to see what's there, then the flusher to rinse it out.

Does the ear camera work with my phone?

Yes. It works with iPhone and Android through a free app. You connect over the camera's own WiFi, so no cell data is needed.

How often should I clean my ears?

Most people don't need to clean their ear canals often. Ears clean themselves. Use our tools when you feel buildup, and don't overdo it. If you have ongoing discomfort or hearing changes, see a doctor.

Can kids use these?

The Flushing Kit and Ear Camera should only be used on children with adult supervision. If your child has ear pain, tubes, or an infection, check with their doctor first.

How long does shipping take?

Shipping is free in the U.S. Most items arrive in 3–7 business days. The Ear Pressure Relief Tool takes 8–15 business days. See our Shipping Policy.

Why did my order come in two boxes?

Some items ship from different warehouses to get them to you faster. You'll get tracking for each package.

Can I return something?

Yes. Unopened items can be returned within 30 days. Damaged or defective items get a free replacement or refund. See Returns & Refunds.